We only ship by
delivery against signature.
You will receive a confirmation mail after placing your order. You will receive a dispatch confirmation after the goods have been shipped.
1. Minimum order value
We do not require a minimum order value. SERVICE is very important for us and we are pleased to receive all orders irrelevant of size.
2. Shipping expenses
The shipping expenses are calculated during order handling. The shipping expenses are based on weight and shipping method. We deliver world-wide.
3. Shipping dates and deliveries without customs fees
The following shipping dates are available when all products ordered are in stock.
Orders from the European Union:
Several times a year we ship direclty from the European Union. Therefore customs duties will fall away.
Next shipping available from the European Community: Wednesday, 10. April 2019. Bank transfer must arrive before shipping date otherwise we will ship at the next available date. With Sofort Payment and credit card you may pay till the last moment.
Orders from Switzerland:
Orders are immediately sent from Switzerland after payment. No customs charges will apply for Switzerland.
Orders from other countries:
Orders are immediately sent from Switzerland after payment. The destination country will apply customs charges.
4. Delivery Times
Delivery time depends on shipping method and shipping address. The exact delivery times are displayed on the shipping option page while selecting shipping method. The following chart is intended as a rough assessment.
Orders with Priority shipping option arriving until 14:00 o'clock (2 p.m.), will reach the recipient on the next working day (Monday-Friday). Orders with Economy shipping option will take 2-3 working days to arrive.
On average 1-3 business days.
Countries of the European Union:
On average 2-8 business days.
All other countries:
On average 2-25 business days. We ship worldwide.
5. Track & Trace
You always know where your mail is. You may track your order online on the Swiss Post and German Post site.
6. Customs regulations
There are no customs duties for Swizzerland and the members of the European Union. The value of the articles contained in the consignment is specified for all other destinations, according to the product type in the customs forms for all international packages. All customs and import requirements are ascertained, as soon as the package reaches your country. Further customs fees are at your expense; we have no influence on these fees and can also not predict the amount. The customs regulations vary considerably from country to country. We recommend that you contact the relevant customs office, if you require further appropriate information.